Example scenario
A homeowner reported mouse activity and wanted help addressing it.
In this illustrative scenario, the technician discusses the reported mouse issue and inspects relevant areas to understand the concern. Findings and appropriate options are explained before any work is agreed. Knowing what the inspection covers helps set expectations for the visit. Share where you have noticed activity so the technician can focus the assessment.
Example scenario
A resident requested an appointment for bed bug spraying at home.
In this illustrative scenario, the technician assesses the home, including adjoining rooms, and discusses treatment options. The customer receives preparation guidance, including reducing clutter and keeping pets away during pesticide application. Preparation guidance can help make the scheduled treatment easier to carry out. Follow the product-label reentry instructions given for the pesticide used.